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Oldham walk-in service –change of opening hours

Tel: 0161 785 7520

Oldham’s walk-in service offers health advice and treats minor illnesses and injuries (ones which that do not need a visit to A&E). It is open all year. Patients do not need an appointment and are seen by an experienced health practitioner.

NHS Oldham has agreed that the walk-in service on the ground floor of Oldham Integrated Care Centre on New Radcliffe Street in Oldham town centre can change its opening hours from 7am to 11pm, to 8am to 8pm, a reduction of four hours.

The main reason for this decision is that less than four people an hour, on average, use the walk-in service during those four hours, for a range of minor issues, ranging from skin conditions and infections to conjunctivitis. The vast majority of people use it from 8am to 8pm.

We want to make sure we’re providing the services people need, at the times and in the places they need them, and that we’re not paying for services which people don’t want or use.

People will continue to be able to walk-in, without an appointment, to see a health professional from 8am to 8pm.

We have agreed with GO To DOC, who provide the service, that from May 20, the service will open from 8am to 8pm.

Outside these hours there is still advice and treatment available from the out of hours GP service GO To DOC, which will assess people over the phone, ask them to come in to be seen or go out to visit them if necessary. GO To DOC can be contacted on 0161 336 3252.

People can also wait and make an appointment with their own GP the following day.

And of course the NHS will always be there for patients in an emergency: 999 and A&E are available round the clock for the serious or life threatening conditions and injuries.

GO To DOC will be contacting Pennine Acute Hospitals NHS Foundation Trust and Pennine Care NHS Foundation Trust and Oldham Council to ensure they are aware of the changes. While the opening hours for patients will be 8am to 8pm, a triage nurse will be available at the walk-in service from 8 to 9pm in case any patients arrive during that time.

Regards

Denis Gizzi
Chief operating officer
Oldham Clinical Commissioning Group

12 Manchester Chambers, West Street, Oldham, OL1 1LF
Tel: 0161 633 6222 Fax: 0161 633 9328 Email: admin@vaoldham.org.uk
Company Number: 3359006 Charity Number: 1063577

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